I was so nervous about throwing 300 bucks at a not new product, I honestly worried so much that I already started making a backup plan to buy another item brand new if this one wasn't in the condition they promised in the description.It arrived in a plain package, the ipad bubble wrapped and the accessory cord and plug wrapped separately. When I opened the bubble wrap I was just blown away at the mint condition ipad they sent me... and a business card stating that they professionally pre-installed a screen protector for me... I almost wish I would have done an unboxing video because this is almost the opposite of what you expect from a refurbished or renewed product..jI couldn't possibly have been more impressed with the condition of this ipad :) I immediately prepared for the worst since it looked so nice, there had to be something functionally wrong with it - so I hit the power button and got the completely empty battery graphic on the screen. I figured that could be for a number of reasons, and made no assumptions just charged the battery till power on was available.Powered up perfectly, set up the ipad while continuing to charge and was in love with it by the time I was finished setting it up. finished charging and did an immediate battery life test by turning on my spectrum tv app and letting it just run for 4 hours. after 4 hours, I had 60% battery left. Satisfied that it works perfectly I opened the new case i bought for it, installed it and put it away for later since I'll be using it just about every day from now on :)This is one VERY satisfied customer who will definitely shop from this seller again.